LS1024A Processor Plus Level Software Support Plan

Freescale support plans for QorIQ LS1024A and LS102MA communications processor software are made available to all customers. The described support plans apply to Freescale’s Application Solution Kit (ASK) for QorIQ LS1024A and LS102MA communications processors. Freescale offers three tiers of software support plans for these products, allowing customers to tailor the level of support to their project’s continuing need.

• Priority in front of ALL unpaid support
• Bypasses generic non-Linux ASK support staff
• Next-business-day engagement with Linux software experts
• Engagement maintained until a resolution has been made
• Resolutions usually include:
  • Research and answer
  • Workaround recommendations/suggestions
  • Clear identification, acknowledgment and support on bugs in the software, when identified as such
• Engagement with ASK development activities